How to Choose the Right IP Telephony for Business There are a dozen of options for you in 2017 if you’re looking for the best IP telephony in Abu Dhabi. Yet, not every “great” IP phone system is perfect for your office, making it necessary that you look into your particular communication needs, important features, as well as your budget prior to reaching a final decision. Here are some issues it makes sense to consider when choosing your PBX telephone system for business communications: Number of Employees
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Your final decision on the right office phone system will be determined by the number of employees accessing it. Every PBX phone type and system has a minimum and maximum number of users allowed. You may also have a single system that supports several plans within the range of supported users, such as one to five users or even 100 users. Extensive systems with capabilities for up to thousands of users are also available.
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Supported Features Other than the basic calling, texting, and Voice over the Internet (VoIP) functions that come with each standard IP telephone system, there are other features that are important to business applications that depend on the model in question. It is these additional functions that you’ll want to emphasize more on prior to picking your office phone system. For example, the customizable auto attendant feature is vital when you need to be able to serve a high volume of inbound calls without overstretching your support personnel or leaving your callers disappointed. Call screening to enable your support personnel react to callers on the basis of their identity is also vital. Transcription of voicemail to email, call routing, on hold music, and video/voice conferencing are also essential capabilities. Ease of … Read More ...