The North Texas Firm Making Wellness an Investment Strategy

Derrick Miles’ career shifted with a single phone call. During the height of pandemic travel restrictions, a Detroit CEO tested positive for COVID-19 and was stuck in Mexico and couldn’t return to the U.S. until he recovered. He called Miles’ company, CourMed—which, until then, had operated as a medical courier—asking if it could arrange for a nurse to fly in with a monoclonal antibody treatment and to speed his return home.

It was an unconventional request, but the CEO was willing to pay $15,000 for care. Miles—who had spent years in health system administration before moving into the tech and innovation space and founding CourMed in 2018—mobilized his network. By the next day, a nurse was on a plane, and the experience changed CourMed forever. 

“There are people who are willing to pay to get services when they want them—in their home, their office, or on the go,” Miles says. “We totally shifted our model to service that vertical.”

CourMed evolved from delivering medications and supplements to building a nationwide network of concierge healthcare professionals. As Miles connected with high-net-worth individuals who preferred to do their blood draws and vaccinations at home rather than in a physician’s office, a CourMed investor with Northern Trust approached him with an idea: make the concierge care the company had built across the country available to the firm’s wealth management clients as an amenity.

In a competitive private banking market—where Goldman Sachs, Morgan Stanley, and others vie for high-net-worth clients—CourMed’s platform offered a differentiator: integrating health and wellness into the client relationship alongside investment management.

Today, more than 750,000 people can access CourMed’s platform through wealth managers, family offices, luxury residences, and direct-to-consumer options. Westlake residents can use it for everything from in-home medical care to healthy meals from private chefs. Miles is also in talks with an NFL team to provide athletes with in-home health, wellness, and meal services.

Further afield, Miles says Courmed has also landed contracts with luxury residences like Faena House, an oceanfront condo in Miami Beach (Kanye West, Kim Kardashian, and former Goldman Sachs CEO Lloyd Bankfein have been residents) where Courmed has provided several wellness and healthcare services, such as receiving immunizations, wellness therapies, anti-aging solutions, and more. Courmed allows residents to receive care and treatment without leaving the building. Just as wealth managers are leveraging wellness to differentiate their investment strategies, residential developments are looking to elevate their brand with wellness offerings for residents without leaving the property.

The larger vision is to position CourMed at the forefront of a growing trend among those serving high-net-worth clients—treating wellness as a strategic investment with measurable returns, just like financial investments. As the model takes hold, Miles plans to scale into other affluent communities nationwide.

“I’d much rather spend time with you while you’re healthy and well than coming to see you while you’re in a hospital bed,” he says.